1. Introduction
Thank you for shopping at Bottewear! This Shipping Policy outlines the shipping practices for orders placed through our e-commerce store operated by AH Ecom LTD. By placing an order with us, you agree to the terms outlined in this policy.
2. Shipping Timeframe
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Processing Time: Orders are typically processed within 1-2 business days. You will receive an email confirmation once your order has been processed and is ready for shipping.
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Shipping Time: After processing, standard shipping usually takes 7 - 12 business days to arrive. Please note that delivery times may vary depending on your location and other factors.
3. Shipping Methods and Costs
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Shipping Methods: We offer various shipping options based on your location and the size of your order. Shipping methods and costs will be displayed at checkout.
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Shipping Costs: Shipping costs are calculated at checkout based on your shipping address and the weight of your order. You will see the total shipping cost before you complete your purchase.
4. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your shipment. You can use this tracking number to monitor the status of your delivery.
5. Shipping Restrictions
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International Shipping: Currently, we only ship within [list countries or regions]. We do not offer international shipping at this time.
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P.O. Box Addresses: We may not be able to deliver to P.O. Box addresses. If you have a P.O. Box address, please contact us before placing your order to confirm delivery options.
6. Delivery Issues
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Delayed Deliveries: While we strive to ensure timely delivery, we are not responsible for delays caused by shipping carriers or unforeseen circumstances such as weather events.
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Lost or Damaged Packages: If your package is lost or damaged during transit, please contact us at info@bottewear.com as soon as possible. We will work with the shipping carrier to resolve the issue. In cases of damage, please provide photos of the damaged items and packaging.
7. Address Changes
If you need to update your shipping address after placing an order, please contact us immediately. We will do our best to accommodate address changes if the order has not yet been processed or shipped. Once an order has been shipped, we are unable to change the shipping address.
8. Incorrect or Incomplete Addresses
It is your responsibility to ensure that the shipping address provided is accurate and complete. We are not responsible for delays or delivery issues resulting from incorrect or incomplete addresses. If a package is returned to us due to an incorrect address, you may be responsible for additional shipping costs to resend the package.
9. Shipping and Delivery Confirmation
Upon successful delivery, you will receive a delivery confirmation email. If you do not receive your package within the expected delivery timeframe, please check with your local carrier or contact us for assistance.
10. Customer Support
If you have any questions or concerns about shipping, please contact our customer support team at:
Bottewear
Email: info@bottewear.com
Company: AH Ecom LTD
We are here to help and ensure that your shopping experience with us is as smooth as possible.
Thank you for choosing Bottewear!
